North East Foster Care

Mixed race foster family by window

“This is a fantastic company to work for. Lots of support, superb training. Always someone on the end of the phone if needed.”

In the heart of the North East

The North East foster care office was opened in 2017 to enable the joining of the previous two North East fostering (Newcastle and Darlington) services. We established the North-East services in 2000 and we are proud of the record of stability of our placements and the achievements of our children and young people for this region. Our priority remains that of providing our carers with the support, training and guidance they need to foster with confidence. Bringing the two services together has further provided the opportunity to share the skills of our social work staff and our carers, offering the children and young people we support, our carers and our Local Authority partners the opportunity for even greater placement opportunities. Our Durham office boasts a central location and we continue to provide local venues in Newcastle and Darlington to aid local carer support groups and training.

Who works in the North East?

Management Team

North East Fostering Registered Manager Kathryn Mooney

Kathryn Hayes
Registered Manager

Kathryn qualified as a Social Worker in 2007 and in 2010, she moved into fostering as a Supervising Social Worker, later progressing to the role of Registered Manager at an Independent Fostering Agency. Kathryn is committed to delivering a service that provides vulnerable children and young people with safe and nurturing placements with foster carers who are passionate about what they do.

Newcastle Foster Care Deputy Manager Alison Lawson

Alison Lawson
Deputy Manager

Alison began her social work career with the Children’s Society in the North East before working for North Tyneside Council as a Residential Child Care Officer and then as a Training and Development Consultant for an Independent Fostering Agency. Alison has post qualifications in social work, management, mediation and youth justice.

Supervising Social Workers

These are the people that offer help and support to our foster carers, meeting periodically to discuss problems, successes and everything in between.

Northumberland Foster Care Supervising Social Worker Andy Himlin

Andy Himlin

Sunderland Foster Care Supervising Social Worker Jane Groom

Jane Groom

Durham Fostering Placement Worker Laura Holburn

Laura Holburn

North East Supervising Social Worker Anna Logan

Anna Logan

Durham Supervising Social Worker Megan Bannister

Megan Bannister

Placement Workers

These are the people that offer emotional and practical support to young people, ensuring the safeguarding and smooth running of placement.

Newcastle Foster Care Placement Worker Rachel Willis

Rachel Willis

Placement Support Worker Chantelle Drew

Chantelle Drew

Health & Education Advisors

The Education workers role is to promote achievement and attainment, continuity of learning and stability in educational placement for children in permanent foster placements. The Health Advisors at Swiis are responsible for monitoring the health needs of children and young people placed with our foster carers. They also liaise with health professionals to ensure all information is available and provides training to carers regarding child health and development.

Newcastle Foster Care Health Advisor Helen Preston

Helen Preston

Newcastle Foster Care Education Advisor Jonathan Ord

Jonathan Ord


Administrators at Swiis not only look after the day-to-day requirements of the office, organize foster carer reviews and panel administration, but also act as the first point of contact to our carers and are an integral part of the team in ensuring all our carers are fully supported and very much a part of the Swiis family from the word go.

Darlington Foster Care Administrator Donna Fenwick

Donna Fenwick

Newcastle Foster Care Administrator Ruth Shute

Ruth Shute

Commercial Team

The Swiis Foster Care Durham team is supported by the Central Commercial team who are responsible for Marketing, Training and BM support, Recruitment of Foster Carers and matching and placement of our children and young people.

Behaviour Management

Swiis believe that supporting our foster carers well is essential to ensure the stability of the children and young people you care for and our social workers do an incredible job in providing that support to all carers.

Research and experience have however shown that children who experience trauma and separation in early childhood can have a turbulent and challenging adolescence and this may be a possible reason a placement can, at times, become unstable.

Swiis believe that our foster carers on occasion require additional support in understanding and learning techniques which would further assist in the management of difficult or challenging behaviours and have introduced an additional programme of support which our carers will be able to access directly. The programme has been specifically designed to offer support and guidance to carers who experience behaviours from the child or young person in placement which they are finding difficult to manage.

The team consist of specialist training personnel who are responsible for delivering the Challenging Behaviour training as part of the mandatory foster carer training programme (or for new carers, this is undertaken as Day 4 of the preparation training), both cover MAPA based Challenging Behaviour as part of the course content.

Foster carers can access The Behaviour Management Team directly to request support for individual carers who are experiencing problems with behavioural issues in placement. Calls from carers requesting support are managed via a dedicated admin team who will schedule a call back between the carers and a member of the BM team as a matter of urgency.

Swiis trainer Jordon Murdoch

Jordon Murdoch

Swiis trainer Jackie White

Jackie White

Placement Team

Our placement team ensure that each child or young person is closely match to the best carer.

Foster Care Senior Placement Officer Nirali Patel

Nirali Patel

Placements Officer Daisy Goudie

Daisy Goudie

Placement Administrator Florence Whelon

Florence Whelon

Placement Administrator Federica Foti

Federica Foti

Placement Administrator Stacey Slipper

Stacey Slipper

Recruitment Team

Operations Manager Ashley Holcombe

Ashley Holcombe

Recruitment Team Leader Sarah Kitson

Sarah Kitson

Emily Saunders Senior Foster Care Recruitment Coordinator

Emily Saunders

Recruitment Coordinator Rhiannon Watts

Rhiannon Watts

Support Group 

Our foster carers and staff attend a support group every month. The support group is a two-way process, with staff providing a welcome to new carers and then sharing information and updates. The carers have an opportunity to talk to each other and share ideas and strategies to manage challenging situations.

Moving Forward

Young people who have left Swiis Foster Care are encouraged to stay in touch with us and some go on to help with ‘Moving Forward’ workshops, sharing their experiences with young people about the reality of moving on and living independently.

Training locations

We can adapt to locations and accessibility where necessary for our clients/customers.

Our Durham foster care office lies between Newcastle and Darlington and has great transport links to surrounding areas. The building is a modern light building with friendly staff and free parking.

The Newcastle training facility is at the Kingston Park Stadium. These facilities have won three prestigious accolades at the Stadium Events & Hospitality Awards. Our Newcastle training facility has ample free parking, state of the art function rooms and is situated within easy reach of the A1, Newcastle International Airport and the Tyne & Wear Metro.

The Darlington training facility is at Lingfield Point. This historic building was originally built as the Patons and Baldwins wool factory, constructed in the 1940s when two entrepreneurs created a flagship manufacturing base for their world-famous knitting yarn company. This training facility boasts good rail and road access and free parking.

Areas Covered Include:

Northumberland | Berwick | Alnwick | Morpeth | Ashington | Blyth | Cramlington | Hexham | Prudhoe | Gateshead | North Tyneside | North Shields | Whitely Bay | Newcastle upon Tyne | Tyne & Wear | Gosforth | Throckley | South Tyneside | South Shields | Jarrow | Sunderland | Washington | County Durham | Teesside | Middlesbrough | Stockton | Redcar & Cleveland | Barnard Castle | Billingham | Ingelby Barwick | Hartlepool | Durham | Spennymoor | Darlington | Richmond | Thirsk | Scarbrough | Harrogate | Whitby

North East Foster Care
View Ofsted Report
Ofsted Good Provider Newcastle Foster Care

Office Information


Second Floor West
Severn House
Mandale Business Park


Registered Managers
Social Workers
Placement Support Workers
Health & Education Advisors
Administration Team

Start Your Fostering Journey

With thousands of children coming into foster care in the UK everyday, we urgently need foster carers more than ever.

Father and foster child fishing

Refer a Friend

Do you know anyone who would be a fantastic foster carer who has the skills and compassion to support a child or young person in need of a loving home?

Boys celebrating soccer goal